Terms of Service

Acceptance of Terms

By accessing or using the Debryx platform (“Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Platform. These Terms constitute a legally binding agreement between you (“Customer,” “User,” or “you”) and Debryx Technologies Pvt. Ltd. (“Debryx,” “we,” “our,” or “us”).

Definitions

• Platform: The Debryx construction waste traceability software, website, APIs, and related services.
• Customer: The organisation that has subscribed to the Platform.
• User: An individual authorised by the Customer to use the Platform.
• Content: All data, information, text, images, and materials uploaded or created on the Platform.
• Waste Records: Batch records, evidence files, weighbridge data, and compliance documentation.

Account Registration

You must register for an account to access the Platform. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and update your account information as needed
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorised access or security breach
• Accept responsibility for all activities that occur under your account

Licence Grant

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business operations during the subscription term. This licence is limited to the number of users and scope specified in your subscription plan.

Customer Responsibilities

You agree to:

• Use the Platform in compliance with all applicable laws and regulations
• Ensure the accuracy and legality of all Content you upload
• Obtain necessary consents for processing personal data on the Platform
• Not misuse the Platform for any unlawful or prohibited purpose
• Not attempt to circumvent access controls, rate limits, or security measures
• Not reverse-engineer, decompile, or disassemble the Platform
• Not use the Platform to store or transmit malicious code or harmful content

Intellectual Property

As between you and Debryx, we retain all right, title, and interest in the Platform, including its software, code, design, trademarks, and proprietary technology. You retain ownership of your Content and Waste Records. We do not claim ownership over your data.

Data Ownership and Processing

You retain full ownership of all data you enter into the Platform. Debryx acts as a data processor on your behalf. We will not access, use, or disclose your data except as necessary to provide the Platform, comply with legal obligations, or as otherwise instructed by you. Our Data Processing Agreement (DPA) governs the processing of your data.

Fees and Payment

Subscription fees are as specified in your order form or subscription plan. Fees are non-refundable except as expressly stated in our Refund & Cancellation Policy. We may modify fees with 30 days’ notice. Late payments may result in service suspension.

Service Level Agreement

Our Service Level Agreement (SLA) outlines the availability commitments and credits applicable to the Platform. See our SLA page for detailed terms.

Termination

Either party may terminate the agreement as specified in your subscription plan. Upon termination, your access to the Platform will be revoked. We will provide you with a reasonable period to export your data, after which it will be deleted in accordance with our Data Retention Policy.

Limitation of Liability

To the maximum extent permitted by law, Debryx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

Warranty Disclaimer

The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or meet your specific requirements.

Indemnification

You agree to indemnify and hold Debryx harmless from any claims, damages, or expenses arising from your violation of these Terms, your misuse of the Platform, or your Content.

Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Changes to Terms

We may modify these Terms at any time. Changes will be effective upon posting. Your continued use of the Platform after changes constitutes acceptance of the new Terms.

Contact

Questions about these Terms? Contact us at legal@debryx.in.